Department of Employment and Labour Client Service Officer Vacancy 2026: Grade 12

The Department of Employment and Labour invites applications from suitably qualified candidates for the position of Client Service Officer: Public Employment Services at the Postmasburg Labour Centre in the Northern Cape. Applicants must have a Grade 12 or National Senior Certificate. The advertised annual salary is R280 278.

This opportunity is suitable for matriculants interested in government administration, employment services and assisting job seekers. Applicants can also explore other government jobs and vacancies while preparing their applications.

The successful candidate will be responsible for registering work seekers, capturing employment and learning opportunities on the Employment Services of South Africa (ESSA) system, referring job seekers for employment counselling and providing administrative support.

The closing date is 30 October 2026 at 16:00 for walk-in applications and 23:59 for online applications.

Quick Key Details

Minimum Requirements

Applicants must be in possession of a Grade 12 or National Senior Certificate.

Required Knowledge

Applicants must demonstrate knowledge of the following:

• Departmental policies, procedures and guidelines.
• Labour legislation and regulations.
• Employment Services Act.
• Public Service Act and Regulations.
• Batho Pele Principles.

Required Skills

Applicants must possess the following skills:

• Computer literacy.
• Communication skills.
• Interpersonal skills.
• Problem-solving skills.
• Listening skills.
• Telephone etiquette.
• Interviewing skills.
• Ability to interpret legislation.

The advertisement does not specify a previous work experience requirement.

Duties and Responsibilities

The successful candidate will be responsible for the following duties:

Registration of Work Seekers

• Render registration services for work seekers on the Employment Services of South Africa (ESSA) system.

Registration of Employment and Learning Opportunities

• Render registration administrative services for work and learning opportunities on ESSA.

Employment Counselling Referrals

• Refer work seekers for employment counselling services.

Administrative Support

• Provide administrative support with the filling of work and learning opportunities.
• Perform general administrative duties.
• Participate in advocacy sessions as and when required.

Required Documents

Applicants must submit the following documents:

1. A fully completed and signed Z83 application form.
2. A detailed Curriculum Vitae (CV).

Important Application Instructions

• Applications must be submitted using the new prescribed Z83 application form.
• The Z83 form is obtainable from any Public Service Department or through the government website at www.gov.za/documents.
• Applications must clearly indicate the correct job title.
• Applicants must quote the correct reference number: HR4/4/8/194.
• The correct Department name must be indicated.
• Applicants applying by email must combine their Z83 application form and CV into one attachment.
• Applicants must use the correct email address associated with the advertised position.
• Applications must be submitted before the relevant closing time.

Employment Equity

The Department of Employment and Labour intends to promote employment equity in accordance with its Employment Equity Plan.

The following employment equity groups have been identified as priorities for this position:

• Coloured males.
• Indian females.
• White males.

The Department has indicated that preference will be given to appointments that promote representativity in terms of race, gender and disability.

Useful Government Portal Links

Applicants can explore additional opportunities and educational information through Government Portal:

• Government Jobs and Vacancies
• Learnerships and Internships
• Bursaries and Education

How to Apply

Interested applicants must submit their applications directly to the Department of Employment and Labour.

Applications may be submitted by email, post or hand delivery.

1. Email Applications

Submit your completed Z83 application form and detailed CV to:

JobsNCKIM@labour.gov.za

Job Title: Client Service Officer: Public Employment Services

Reference Number: HR4/4/8/194

Department: Department of Employment and Labour

Applicants must combine the Z83 form and CV into one attachment and clearly indicate the correct job title and reference number in the email.

2. Postal Applications

Applications can be posted to:

Chief Director: Provincial Operations

Private Bag X5012
Kimberley
8301

Applicants using postal services should ensure that their applications reach the Department before the closing date.

3. Hand Delivery Applications

Applications may also be hand delivered to:

Department of Employment and Labour

Corner of Compound and Pniel Road
Kimberley
Northern Cape

Application Deadlines

Walk-in Applications: 30 October 2026 at 16:00

Online Applications: 30 October 2026 at 23:59

Applicants are encouraged to submit their applications early to avoid missing the deadline.

Closing Date

30 October 2026

The Department has specified two different closing times:

• Walk-in applications close at 16:00.
• Online applications close at 23:59.

Applicants must ensure that their applications are submitted before the applicable deadline.

Enquiries

For enquiries regarding the advertised position, contact:

Contact Person: Ms Sherelda Kleinsmith

Telephone: 053 838 1517

Evergreen Questions and Answers

1. Can I apply for the Department of Employment and Labour Client Service Officer vacancy with Grade 12?

Yes. The minimum educational qualification is Grade 12 or a National Senior Certificate.

2. Is previous work experience required?

The official advertisement does not specify previous work experience as a requirement. Applicants must possess the required knowledge and skills.

3. How much does a Client Service Officer earn?

The advertised salary is R280 278 per annum, equivalent to approximately R23 356.50 per month before deductions.

4. Where is the Client Service Officer position based?

The position is based at the Postmasburg Labour Centre in the Northern Cape.

5. Can applicants from other provinces apply?

The advertisement does not specify a provincial residency restriction. Applicants should consider that the position is based in Postmasburg.

6. Is a diploma or degree required?

No. The advertisement specifies Grade 12 or a National Senior Certificate as the minimum qualification.

7. What is ESSA?

ESSA stands for Employment Services of South Africa. It is a system used by the Department of Employment and Labour to register work seekers and employment opportunities and support employment services.

8. What are the main duties of a Client Service Officer?

The duties include registering work seekers on ESSA, registering employment and learning opportunities, referring job seekers for employment counselling and providing administrative support.

9. Is computer literacy required?

Yes. Computer literacy is one of the skills specifically listed in the advertisement.

10. Is a driver’s licence required?

A driver’s licence is not listed among the advertised minimum requirements.

11. Do applicants need a Z83 application form?

Yes. Applicants must submit the new prescribed Z83 application form together with a detailed CV.

12. Can applicants apply by email?

Yes. The Department accepts email applications. Applicants must use the correct email address and combine the Z83 form and CV into one attachment.

13. Can applicants submit their applications by hand delivery?

Yes. Applications can be hand delivered to the Department’s specified address in Kimberley.

14. What is the closing date?

The closing date is 30 October 2026. Walk-in applications close at 16:00 and online applications close at 23:59.

15. Is the Client Service Officer position an internship?

No. This is an advertised Client Service Officer vacancy with an annual salary of R280 278, not an internship programme.

16. What are the Batho Pele Principles?

Batho Pele means “People First”. The principles guide public servants in delivering services that are accessible, transparent, responsive and focused on the needs of the public.

17. Can someone with only a matric certificate apply?

Yes. A matric certificate meets the advertised educational requirement, provided the applicant also meets the required knowledge and skills.

Source

Department of Public Service and Administration (DPSA)

Official Publication: Public Service Vacancy Circular 37 of 2026

Publication Date: 16 October 2026

Department: Department of Employment and Labour

Position: Client Service Officer: Public Employment Services

Reference Number: HR4/4/8/194

Page: 19

Download the Official DPSA Public Service Vacancy Circular 37 of 2026

Nobuhle

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