Department of Employment and Labour: Client Service Officer Vacancy 2026

The Department of Employment and Labour is recruiting a Client Service Officer: Inspection and Enforcement Services in Stanger, KwaZulu-Natal. This entry-level government vacancy offers a salary of R280 278 per annum and requires applicants to have Grade 12 with no previous work experience required.

The Department of Employment and Labour Client Service Officer vacancy 2026 may be suitable for entry-level job seekers interested in government employment and client services. Applications close on 16 October 2026 and applicants can submit their applications electronically, by post or by hand delivery.

Key Vacancy Details

Who Should Apply?

This vacancy is particularly relevant to applicants who have completed Grade 12 and are looking for an entry-level government opportunity, as previous work experience is not required.

Although experience is not required, applicants should be comfortable working with members of the public. The position involves assisting clients at a help desk, dealing with complaints, carrying out administrative duties and working with information relating to labour legislation.

Applicants should also have good communication, interpersonal, computer and problem-solving skills.

Minimum Requirements

Applicants must have:

• Grade 12.
• No previous work experience is required.

Knowledge

Applicants should have knowledge of:

• All relevant labour legislation and regulations.
• Relevant International Labour Organization (ILO) conventions.
• Public Service Regulations.
• Public Service Act.
• Departmental policies, procedures and guidelines.
• Batho Pele Principles.

Required Skills

Applicants should have:

• Interpersonal skills.
• Telephone etiquette.
• Interviewing skills.
• Computer literacy.
• Communication skills.
• Ability to interpret legislation.
• Problem-solving skills.

Duties and Responsibilities

The successful candidate will be responsible for:

• Rendering services at the help desk as the first point of entry within Registration Services.
• Resolving complaints relating to IES labour legislation received from clients within the scope and dictates of the IES Standard Operating Procedures.
• Rendering general administrative duties.
• Participating in advocacy sessions as and when required.

Before You Apply

Applicants should carefully check their applications before submitting them.

This vacancy provides electronic/email, postal and hand-delivery application options. Applicants should use the correct application details for the Stanger Labour Centre vacancy.

Take particular note of the closing times. Postal and hand-delivered applications close at 16:00, while electronic applications close at 23:59 on 16 October 2026.

Applicants should also ensure that they use the correct vacancy reference number:

HR4/4/9/1

How to Apply – Step by Step

Step 1: Complete the New Z83 Form

Complete the new Z83 Application for Employment form.

Make sure the information provided is accurate and that all applicable sections of the form are completed.

Step 2: Prepare Your CV

Prepare an updated CV containing the information required for your government employment application.

Step 3: Check the Vacancy Details

Before submitting your application, make sure you are applying for:

Position: Client Service Officer: Inspection and Enforcement Services

Reference Number: HR4/4/9/1

Step 4: Choose Your Application Method

Applications can be submitted electronically by email, by post or by hand delivery.

Choose one of the official application methods below.

Step 5: Check Your Application

Before submitting, make sure:

• You are using the new Z83 form.
• Your CV is included.
• You have used the correct position title.
• Reference number HR4/4/9/1 is included.
• You are using the correct application email or postal/physical address.
• Your application is submitted before the applicable deadline.

Step 6: Submit Before the Deadline

Applications close on 16 October 2026.

Applicants should submit their applications before the closing time applicable to their chosen submission method.

Electronic / Email Applications

Electronic applications should be sent to:

Jobs-KZN25@labour.gov.za

Applicants should ensure that the correct vacancy title and reference number HR4/4/9/1 are included.

Electronic applications close on 16 October 2026 at 23:59.

Postal Applications

Applications should be addressed to:

Deputy Director: Stanger Labour Centre
PO Box 138
Stanger
4450

Hand-Delivered Applications

Applications may be hand delivered to:

12 Cato Street
Stanger

Postal and hand-delivered applications close on 16 October 2026 at 16:00 (4:00 PM).

Employment Equity Note

The official vacancy notice states that Indian males, Indian females, White males, White females and persons with disabilities are encouraged to apply.

Enquiries

For enquiries relating to this vacancy, contact:

Mr M Mwelase

Telephone: (032) 307 0989

Closing Date

16 October 2026

Postal and hand-delivered applications: 16:00 (4:00 PM)

Electronic applications: 23:59

Applicants should ensure that their applications are submitted before the deadline applicable to their chosen application method.

Sources & References

Official Department of Employment and Labour: View Department of Employment and Labour Vacancies

Official DPSA: Public Service Vacancy Circulars

Source Circular: Public Service Vacancy Circular 35 of 2026 – Department of Employment and Labour, Post 35/25, Reference HR4/4/9/1.

Nobuhle

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